Description:
This book covers the documentation and assessment requirements for the ISO 9000: 1994 Series.
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The contents are designed to suit the training reqirements for lead assessors, assessors and internal auditors in all industrial and service sectors. A comprehensive and practical approach to documentation and assessment to the latest ISO 9000: 1994 Series is covered in this volume. The book provides an introduction to quality management concepts and covers all the essential steps in the quality system audit process.
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